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Infographic - Customer Centricity: Where do companies stand?

As a follow-up to theinterview with Eric Godefroid on October 6Here is an infographic from thestudy conducted by Actito about Customer Centricity.

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In this infographic, we learn, for example, that 83% of respondents believe that a customer-centric marketing strategy is a priority for them and that companies give themselves an average of three years to move towards this goal.

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